CraftBoston Shop FAQ

CraftBoston Shop FAQ

Shipping costs are set by the Artist for each artwork. Depending on the size and weight of the artwork, among other factors, artists may offer:

  • Free shipping
  • Shipping billed separately (typically for furniture or especially fragile items)
  • $10 flat rate shipping
  • $25 flat rate shipping

Shipping costs displayed at checkout are the total of all shipping charges set for all artworks in your cart.

Unfortunately, this happens sometimes. Just contact the artist directly for a refund, repair, or replacement.

Please note that only unused/unworn items are eligible for a refund within 14 days of item receipt. 

Please connect with the artist to discuss the return and the expected date prior to returning the item. The buyer bears the cost of returning all unused/unworn items securely wrapped, boxed, and insured at the retail price.

Any disputes around refunds and returns of non-defective and unused items will be handled between the Buyer and the Artist directly. The SA+C will not interfere in the process nor mediate disputes.