Office Manager

The Society of Arts + Crafts is currently looking for an energetic and tech-savvy Office Manager/Executive Assistant who will be responsible for overseeing the general operations of our office and various programmatic areas. The role reports directly to the Executive Director.

Roles and Responsibilities

Executive Assistant Role

  • Adopt a hands-on role in managing all administrative duties that come with running a fast-paced Executive Director’s office. 
  • When ED is absent, represent SA+C externally to customers and stakeholders in close cooperation with other outward-facing staff.
  • Ability to handle confidential information with discretion.
  • Calendar management, domestic travel planning, preparation for client meetings, event planning.
  • Support all administrative aspects for Board of Trustee meetings and board-level committee meetings including appropriate record-keeping.
  • Ability to handle multiple projects with competing deadlines confidently.

Operations, Office Administration, and Project Management

  • Assume administrative responsibility for SA+C operations, facilities, programs, and personnel.
  • Develop budget-conscious solutions to issues as they arise and pro-actively address and resolve them together with appropriate staff.
  • Maximize operational efficiency; and assure that the necessary policies, system controls, and procedures are in place, being followed, and regularly reviewed. 
  • Supervising, mentoring, training, and coaching of staff.
  • Provide effective project oversight and crisis management in a fast-paced environment to ensure that SA+C activities and projects are delivered on time, scope, and budget.
  • Support administrative aspects of the exhibition program and retail operations (including CraftBoston).
  • Grow and manage new programs as they arise.
  • Full facility with all commonly-used technology is expected, including general office software applications such as Microsoft Word and Excel. 
  • Demonstrated ability to take on tech-based tasks (i.e. website management and oversight of tech improvements).
  • Duties will involve greeting visitors, answering incoming phone calls, purchasing office supplies, and taking inventory. Create presentations and produce management-level reports.

Team Management and Development

  • Administrate tasks in accordance with SA+C’s policies and all applicable laws; assist with planning and overseeing staff work; and appraise performance.
  • Act as a conduit between the staff and Executive Director.
  • Create and promote a positive, collaborative work environment, facilitate staff participation in decision-making, and encourage staff ownership of the organization’s success.
  • Encourage achievement and professional development of staff, serve as staff advocate, and provide ongoing feedback, coaching, mentoring, and training as appropriate and in consultation with the ED.
  • Resolve issues promptly and cooperatively, making a genuine effort to get to know, understand, and support staff in appropriate ways.

Leadership and Strategic Planning

  • Assist ED and senior staff in developing an entrepreneurial and forward-thinking organizational culture.

Traits and Characteristics

The next Office Manager will be a cooperative person who embraces the values of teamwork and collaboration. This individual will be versatile and able to rapidly adapt to changing priorities. A proven track record of success in working with staff, external communities, and various stakeholders to achieve goals is a must. Other key competencies include:

  • Leadership – Inspires and stimulates others to accomplish goals while creating a sense of order, direction, and active participation among a variety of stakeholders.
  • Planning and Organizing – Utilizes logical and systematic procedures to meet objectives. Prioritizes tasks for optimum productivity and anticipates probable effects, outcomes, and risks. Develops procedures and systems for order, accuracy, efficiency, and productivity.
  • Personal Accountability – Prioritizes and completes tasks that are necessary to meet the mutually agreed upon expectations of the role while being accountable for personal and professional actions.
  • Project Management – Identifies and oversees resources, tasks, systems, and people to obtain results. Focuses on goals and priorities.
  • Time and Priority Management – Balances timelines and desired outcomes. Effectively manages difficulties and delays, takes initiative, and prioritizes tasks to stay on schedule.

Qualifications

A bachelor-equivalent degree plus a minimum of five years of management experience are required. Nonprofit background and/or experience in an arts organization is advantageous, but not expected. Candidates should possess an interest to work in an arts-oriented environment. Knowledge of staff development and project management is expected.

Compensation and Benefits

SA+C provides a competitive salary commensurate with experience, health care coverage, and vacation time. 

Applications and Inquiries

We encourage applications from people of all backgrounds.

Please submit a cover letter and resume with a summary of demonstrable accomplishments and salary expectations (electronic submissions preferred) to:

This email address is being protected from spambots. You need JavaScript enabled to view it.

Applications are reviewed on an ongoing basis. 

Final deadline: May 31, 2019. 

Expected start date: July 1, 2019 

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Organization

Incorporated in 1897, the Society of Arts and Crafts (SA+C) has been at the forefront of the American craft movement, fostering the development, sales, recognition, and education of crafts for over 100 years. SA+C’s dual mission is to encourage the creation, collection, and promotion of the work of contemporary craft artists and to advance the public appreciation of fine craft.

To fulfill its mission, SA+C presents exceptional group and solo exhibitions, the Artist Awards Programs, the John D. Mineck Furniture Fellowship, and ongoing educational programming. 

SA+C’s exhibitions have highlighted masters such as William Daley and Lino Tagliapietra, shown ground-breaking work, including Wendy Maruyama’s Executive Order 9066 and I.M.A.G.I.N.E. PEACE NOW, and provided venues for young artists and cutting-edge work. Additionally, every year SA+C manages two retail events: CraftBoston Spring and CraftBoston Holiday. CraftBoston is considered one of the top craft shows in the country and was the first to provide a mentoring program for emerging artists. In all, SA+C promotes the work of more than 400 craft artists in their exhibition and retail galleries on an ongoing basis.

In 2016 SA+C moved to the rapidly developing Seaport District after more than 40 years on Boston’s historic Newbury Street. The new location, designed by the award-winning design firm Sasaki, includes 9,000 square feet of retail, exhibition, and program space, enabling SA+C to broaden its scope to include residencies, panel discussions, and symposia.

Community

As New England’s largest city, Boston has long been the region’s economic and cultural hub, with strong professional sectors in education, technology, and healthcare. Boston proper has an estimated population of 667,000 residents and the Greater Boston area has nearly 4.7 million residents. This thriving region offers rich history, diverse neighborhoods, and world-renowned arts and culture offerings attended by more than 18 million people each year.

Playing a key part of the United States’ early history, Boston developed into a global entity and is now placed among the top 30 most economically powerful cities in the world. It is a world leader in innovation and entrepreneurship, cemented by the growing presence of venture capital, finance, and tech companies. There are more than 50 institutions of higher education, including superlative programs in law, medicine, music, theater, art, engineering, and business. These have a significant impact on the regional economy, drawing more than 350,000 students from around the world as well as attracting major employers to the area.

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